Straight answers.

Who does the work?

Accounting experts at Kwon CPA, an accounting & tax firm that specializes in small businesses. They work in the Florink app.

Florink was born inside Kwon CPA, a Dallas-area firm in practice for more than 20 years. Kwon CPA does the accounting work. Florink is the software it works in.

Can I call you?

No. Everything happens in writing, in the app or by email. We reply within one business day. There is no phone line.

What do I still do myself?

Keep your bank and cards connected, send your payroll hours and your sales, and approve each payroll. Keep enough money in your account for payroll and taxes, answer our questions, and forward any tax notice. At the start, you sign the forms that let us file for you. Your engagement letter has the full list.

What happens after I sign up?

The app shows a setup list, such as connecting your bank, uploading your EIN letter and setting up payroll. Connecting your bank and cards takes a few minutes, and no calls are needed.

Can I keep my CPA?

Yes. Your CPA gets books that are ready for your return, so they don't have to rebuild them.

Where is my data?

Your books, payroll records and documents are stored in the United States, on Google Cloud. No offshore outsourcing.

What does $499 a month include?

Bookkeeping closed every month, payroll for up to 10 employees in 1 state, and sales tax returns in 1 state. Up to 5 bank and card accounts. Direct deposit from your own bank account and the Florink software are included. One plan.

What if I have more than 10 employees?

Each employee after the 10th adds $5 a month. For example, 11 employees is $5 more and 12 is $10 more. We quote the extra fee in the app and charge it only after you approve it.

Are tax returns included?

No. Plans cover bookkeeping, payroll and sales tax. You can add your business and personal returns, prepared by Kwon CPA from the same books, or keep your own CPA.

Is HR included?

Not in the $499 plan. HR (hiring, onboarding, time off and benefits) is an add-on: ask us for a quote. Enterprise includes it.

I'm behind on my books. Can you catch me up?

Yes. We bring your books current before your first monthly close. Catch-up is on sale: $40 per month behind, regular $499, for businesses that sign up by December 31, 2026.

Do I need any other software?

No. The Florink software is included, so there is no bookkeeping, payroll or sales tax app to buy.

Can I cancel any time?

Yes: in the app under Billing, or by email. There is no minimum term and no cancellation fee.

Can I get a refund?

If you cancel within 30 days of signing, yes. We refund the first fee you paid, in full, if we have filed no return and scheduled no tax deposit.

Will my price change? Are there late fees?

We give at least 30 days' written notice, by email and in the app, before a price change. We charge no late fees or interest.

Do I approve payroll before it's paid?

Yes. You approve payroll. Not ready? Go back and edit. Flagged? Send it to your accounting firm.

We prepare the direct deposit file and your bank sends it, under your own agreement with your bank. Or you print and sign checks.

Which states do you cover?

Every state: bookkeeping, payroll and sales tax. The plan includes payroll in 1 state and sales tax in 1 state; more states are quoted.

What if I get a payroll or sales tax notice?

Forward it to us. If we run your payroll or sales tax, we handle notices for the periods we file. Notices for earlier periods, or for returns we did not prepare, are add-on work we quote first. If the error is ours, we reimburse the penalties and interest, not the tax itself. Conditions and a yearly limit are in your engagement letter.

Notice: a letter from the IRS or your state.

Do you hold my money?

No: we never receive, hold or forward your tax money or wages. Tax payments go straight from your bank account to the tax agency, and paychecks are paid from your own account.

How often are my books closed?

Every month. Your books stay ready all year.

Closed: finished. After that, we change a month only to correct an error.

When are my books closed each month?

We aim to close each month by the 20th of the next, if you answer our questions by the 10th.

I'm on QuickBooks Online. Can you bring my books over?

Yes. We bring your QuickBooks Online history over, checked to the cent before we start.

I use another accounting program today. Can I switch?

Yes: we move your books over for you. If you run payroll somewhere else, send us your employee list or payroll reports and we will import them.

Can I see my books?

Yes. Log in to the Florink app for your transactions, balance sheet and income statement.

What happens to my data if I leave?

Your data belongs to you, and you can download your records at any time, at no charge. After you leave, you keep read-only access and export for at least 90 days.

What kinds of businesses do you work with?

LLCs, S corps, partnerships, C corps and sole proprietors. We keep your books the way your business is taxed.

Do you work with Amazon sellers?

Our Amazon connection is in development. If you sell on Amazon, email us and we'll set you up first.